The COVID-19 pandemic has altered daily life as we know it, and Amazon has been continually updating their policies in response to this uncertain time. Here are some updates directly from the Amazon Seller Central news section.
COVID-19: Update on prioritized shipment creation, a new tool to check eligibility
“We are following up on our announcement of March 17. We continue to focus our available capacity on the highest priority products that customers need at this time, while also adhering to social distancing guidance within our fulfillment centers to keep our employees safe and healthy.
While we will continue prioritizing the products we can receive beyond April 5, we are now able to broaden the list. Given our constrained capacity, we are doing this on an item-by-item basis. We have updated the Restock Inventory page and Restock report in Seller Central so you can check which products are eligible for shipment creation. We consider many factors when determining eligibility, including high-demand products customers need now; current inventory levels and inventory in transit; fulfillment center capacity; and our ability to adhere to the latest health guidelines.
We will regularly update the Restock Inventory page and the Restock report as capacity allows us to receive additional products.
You can find answers to frequently asked questions on this Help page. Please note that Selling Partner Support does not have further guidance.
All of us at Amazon are working hard to restore regular operations, and we appreciate your patience and understanding.”
COVID-19: FBA storage fee waiver
“COVID-19 has impacted millions of people and businesses around the world. We thank you for your understanding as we have focused on providing a vital service by delivering high priority items to customers while implementing extensive health and safety measures for our employees across the network to support their well-being.
In light of the evolving COVID-19 crisis, we will waive two weeks of your inventory storage fees for products stored in the United States, Canada, the United Kingdom, Germany, France, Italy, Spain, Poland, and the Czech Republic.
This is in addition to the previously announced updates including:
- Waiving the April 15 long-term storage fees for inventory stored in the US and Europe.
- Waiving Strategic Account Management Services and Amazon Launchpad program fees for April.
We are also making policy adjustments to proactively mitigate the impact of the crisis on the health of your Amazon seller account and you can now use the updated Restock Inventory page and Restock report to check which products are eligible for shipment creation.
We are committed to helping our selling partners during the crisis. As the pandemic continues, we will continue to evaluate the situation and work to reduce the impact on our selling partners, while meeting the essential needs of our customers and protecting the health and safety of our associates.
We are inspired to see many of you providing high priority health and household products to people around the world, especially the elderly and most vulnerable. We are working directly with some of you to get medical supplies to healthcare providers, first responders, and government agencies. In addition, many sellers are making donations and contributions to their communities on their own, such as the glassware company making hand sanitizer or the sleep pillow seller donating thousands of pairs of compression socks to healthcare workers. Amazon selling partners are helping meet peoples’ critical needs in this unprecedented time.
Thank you for your partnership.”
How to Find the Latest Amazon Seller Central News
If you have an Amazon Seller Central account, you can view the latest updates on Amazon’s policies by navigating to the top lefthand corner of the homepage and clicking “Read more” on any of the headlines.
And, if you’re looking for guidance in these uncertain times, feel free to reach out to us. We’re more than happy to help your brand navigate this unforeseen storm.